Privacy Policy
Last updated: March 14, 2026
Information We Collect
When you use our website chatbot to get a shipping quote, we may collect the following information:
- Vehicle details: Year, make, model, and condition of the vehicle you want to ship.
- Location data: Pickup and delivery ZIP codes.
- Contact information: Your name and phone number (only if you choose to request a callback).
How We Use Your Information
- To calculate and provide vehicle shipping quotes.
- To contact you about your shipping request if you provide your phone number.
- To improve our services and customer experience.
Data Retention
Chat conversation data is temporary and automatically deleted after 30 minutes of inactivity. If you submit a lead request with your contact information, we retain that information for business purposes to fulfill your shipping request.
Data Sharing
We do not sell your personal information to third parties. Your information may be shared with our carrier partners solely for the purpose of fulfilling your vehicle transport request.
Cookies
Our website uses minimal session storage (not cookies) to maintain your chat session. We do not use tracking cookies or third-party analytics.
Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request deletion of your personal data.
- Opt out of any future communications.
Contact Us
If you have any questions about this privacy policy or your personal data, please contact us:
- Email: privacy@straulix.com